1. New equipment promise
Our company guarantees that the goods provided to customers are
brand new, complete and unused equipment.
2. Confidentiality commitment
Our company promises that without the written permission of any
party, the other party's related drawings, technical information,
business information and other business secrets and technical
secrets must not be leaked to third parties in any way.
3. After-sales service commitment
(1) Two months from the date of shipment of the equipment, Party B
is responsible for non-human faults in a timely and free warranty
within one year (when the equipment is faulty, the after-sales
service staff will respond within 2 hours after receiving the
notification. According to the situation, personnel must be in
place within 48 hours. No later than 60 hours, to ensure the
continuity of production by the buyer;
(2) After the equipment has passed the warranty period, if there is
a problem, the two parties communicate and deal with it. If
necessary, after-sales personnel will be sent to repair it, and
only the cost will be charged. Zh
(3) During the warranty period stipulated in the contract and
technical agreement signed by the two parties, the company will
provide a warranty for quality problems that are not caused by
human damage during the normal use of our products.
Q1: Are you factory or trading company?
A: We are factory, with our R&D team, production department,
from battery welding machine, etc design , drawing, process,
assembly,commission, and final package and shipping.
Q2: Do you accept customization?
A2: YES. we accept customized machine. our strong R&D with
10+year rich experience can do customization.
Q3: About Price?
A3: Price is negotiable. It can be changed according to each
battery welding or sorting machine internal configuration ,and also
your order quantity.
Q4: About delivery?
A4. Standard welding machine can be delivered within 10days.
Customized battery assembly machine can be delivered within 40days